Important information regarding your face to face appointment

COVID Questionnaire

Please read all information on this page
  1. Can you confirm that you or anyone in your household has not been diagnosed with COVID-19 in the last 2 weeks? 
  2. Can you confirm that you or anyone in your household currently does not have a fever >37.8°C or a new continuous cough?
  3. Are you able to travel to your appointment with minimal use of public transport but if you do use public transport you will be wearing a face covering whilst travelling?
  4. Do you consent to following our health and safety guidelines while attending your appointment which will include hand sanitisation procedures on arrival, maintaining social distancing and the use of a disposable surgical mask when required during treatment (which we will provide)?

If you answered “NO” to any of these questions then we require you to have an initial video consultation with one of our Physiotherapists or one of our clinicians to triage you further over the phone before you attend in person.

If you are unsure, please call us and we can make an informed decision with you.

Important Please Read:

We are following very strict cleaning protocols to keep you and others safe. We are still a very welcoming place to visit, we will just look a little different for a while.

Please be aware that an inability to maintain social distancing while travelling to our Physiotherapy clinic does increase the risk of exposure to any potential carriers of COVID-19.

Due to the nature of close contact during the treatment, while attending your consultation the Physiotherapist will be wearing Personal Protective Equipment (PPE). This will include an apron, disposable gloves, face mask and may also include a face shield. Where appropriate, we may also ask you to wear a disposable surgical mask (which we will provide).

To keep everyone safe in the facility, you are required to sanitise your hands on entry and exit of the facility, maintain social distance on site and follow signage for exit from your appointment and follow any other heath and safety advice notices on display or given verbally.

We may also take your temperature using a non contact infrared thermometer on entering the facility and if you are displaying a temperature above 37.8°C you will not be able to have your consultation.